Course Description

Course Description
Strong team leadership is essential for providing guidance, direction and instruction within a group and inevitably leads to more effective teamwork and more motivated employees. Being able to manage a team effectively is critical in the current job market, where employee productivity and team outcomes are closely monitored.
Achieve a nationally recognised Level 2 qualification.
Evidence your competency to employers.
Further your personal and professional development.
Learn at a time that suits you without the need to attend college.
Understand the importance of clear communication.
Prosp Description
Principles of team leading.
Understanding business.
Understanding how to communicate work-related information.
Plus five of the below optional units:
Understanding customers.
Understanding how to deliver customer service and resolve problems.
Understanding how to develop working relationships with colleagues.
Understanding health and safety procedures in the workplace.
Introduction to coaching.
Introduction to mentoring.
Understanding personal development.
Prosp Learn
This is an online course. An initial assessment is required prior to enrolment. Prosp Anything Else
If you wish to explore your learning, work or career options, you can speak to a fully trained careers advisor on 0800 100 900. https://nationalcareersservice.direct.gov.uk

If you need further advice please telephone 01634 338400.
Prosp After