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Course Description

Course Description
Our new qualification enhances Customer Service in Healthcare, which will support you when you are dealing with residents, families, patients and internal and external customers within the the Health ans Social Care environment.
You can achieve a nationally recognised Level 2 qualification.
Improve patient, family and customer experience.
Further your personal and professional development.
Gain positive working relationships.
Improve your skills in service delivery.
Increase service standards.
Learn at a time that suits you without the need to attend college.
Prosp Description
Effective communication for health and social care.
Understand the specific needs of customers and patients accessing health and social care services.
Team work in health and social care settings.
Prosp Learn
This is an online course. An initial assessment is required prior to enrolment. Prosp Anything Else
If you wish to explore your learning, work or career options, you can speak to a fully trained careers advisor on 0800 100 900. https://nationalcareersservice.direct.gov.uk

If you need further advice please telephone 01634 338400.
Prosp After
Q000639F
01/08/2021
31/07/2022